Privacy Policy

At Ariso, accessible from [https://www.arisoapp.com/], one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document contains the types of information that is collected and recorded by Ariso and gives you a complete picture of how we use this information.

Ariso has created this website/ App to provide users, the services which includes, guidance on how to improve their food choices and how to integrate usage of healthier alternatives into their individual lifestyles and to provide the users access to such nutritionist approved substitutes that help make users wiser food related decisions. While our nutrition recommendations consider several factors specific to each individual, including anthropometric data, fitness goals, medical conditions, allergies & intolerances, and other lifestyle related data, we are not a medical organization, and our recommendations should not be misconstrued as medical advice, prescriptions, or diagnoses.

1. Privacy Notice

1. Thank you for choosing to be part of our community at Ariso (“Company”, “we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to the Ariso website, Apps, Content, APIs, and data feeds (collectively the "Services”) and governs data collection and usage. By using the Services, you consent to the data practices described in this statement. If you have any questions or concerns about this privacy policy or our practices with regards to your personal information, please contact us at [privacy@www.arisoapp.com].
2. When you visit our website [www.arisoapp.com] and more generally, use any of our Services, we appreciate that you are trusting us with your personal information. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Services immediately.
3. This privacy policy applies to all information collected through our Services (which, as described above, includes our Website and App), as well as, any related services, sales, marketing or events.

2. Consent

By using our website and app and/ or submitting personally identifiable information (“PII”) through our Services, you agree to the terms of this Privacy Policy and you expressly consent to the processing of your PII in accordance with our Privacy Policy.

3. What Information Do We Collect?

1. We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on our website and/ or App or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the website/ App, the choices you make and the products and features you use. The personal information we collect may include the following:

1. 1. Personal Information Provided by you. This personal information can be through our contact forms, registration forms, onboarding forms or the product review and comments you post that include your name, age, gender, weight, height, your lifestyle choices, food preferences, medical conditions (if any), allergies and intolerances (if any), health goals or other fitness regimes, genetics, health or sexual orientation, etc. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/ or attachments you may send us, and any other information you may choose to provide. When you register for an account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
   2. Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card/ debit card number), and the security code associated with your payment instrument. All payment data is stored by respective payment gateways. You may find their privacy notice link(s) on their official websites. All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
   3. Information automatically collected. Some information, such as your Internet Protocol (IP) address and/or browser and device characteristics is collected automatically when you visit our website and app. We automatically collect certain information when you visit, use or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website and app. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.

4. How We Use Your Information?

We use the information we collect in various ways, including to:

1. Provide, operate, and maintain our website
2. Improve, personalize, and expand our website
3. Understand and analyse how you use our website
4. Develop new products, Services, features, and functionality
5. Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
6. Send you emails
7. Find and prevent fraud

5. Will Your Information Be Shared With Anyone?

1. We only share information with your consent, and comply with applicable laws, to provide you with services, to protect your rights, and fulfil our business obligations.
2. We may process or share your data that we hold based on the following legal basis:
   1. Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
   2. Legitimate interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
   3. Performance of a contract: Where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract.
   4. Legal obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
   5. Vital interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
   6. Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

6. Do We Use Cookies And Other Tracking Technologies?

1. What are cookies?: Cookies are text files which are sent from our server and downloaded to your device when you visit our website. They are useful because they allow us to recognize your device when you return.
2. We use cookies to see which parts of our website are used by registered users/ visitors and to record the number of visits to our website.
3. We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Usually, browsers have a default setting to accept cookies until you change your browser settings. You can choose to reject and remove cookies from our website by changing your browser settings. However, if you reject or remove our cookies, it could affect how our website works.
4. For the avoidance of any doubt, we should clarify that in the event we anonymize and aggregate information collected from you, we will be entitled to use such anonymized data freely, without any restrictions other than those set out under applicable law.

7. Third-Party Privacy Policies

Ariso’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.  

8. How Long Do We Keep Your Information?

1. We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.
2. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy or in our Services and until your engagement with us is active, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). 
3. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at [privacy@www.arisoapp.com]. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

9. How Do We Keep Your Information Safe?

We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. We recommend that you only access the website within a secure environment.

10. Do We Make Updates To This Policy?   

We will update this Privacy Policy as necessary from time to time to stay compliant with applicable laws. The updated version will be indicated by an updated revised date and the updated version will be effective as soon as it is accessible. The same can be accessed from our website. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this policy frequently at our website to be informed of how we are protecting your information.

11. How Can You Review, Update, Or Delete The Data We Collect From You?   

Based on the applicable laws of India, you may have the right to request access to the personal information we collect from you, change/ alter that information, or delete the same in some circumstances as permitted by applicable law. To request to review, update, or delete your personal information, please contact us at [privacy@www.arisoapp.com]. We will respond to your request at the earliest.

12. How Can You Contact Us About This Notice? 

If you have questions or comments about this policy, you may email us at [privacy@www.arisoapp.com] or send us a post at the following address:

Ariso Technologies Private Limited

11, Riddhi Bunglows, Near Prahladnagar,
Near Anandnagar, Vejalpur, Ahmedabad,
Gujarat, India, 380015